Frequently asked questions

1. What makes PML Infrastructure different?

PML Infrastructure specializes in the design, installation, integration, and maintenance of advanced security technologies, fiber optic infrastructure, fire alarm systems, and critical communications networks. Unlike general contractors or electrical firms that offer these services as an extension of their business, our core focus is delivering reliable, mission-critical solutions for government, commercial, industrial, and energy clients.

As a Disabled Veteran-Owned and Minority Woman-Owned Business (DVOSB), we bring military values of precision, integrity, accountability, and mission readiness to every project. Our team is committed to delivering high-quality, low-maintenance systems designed to maximize reliability, minimize false alarms, and protect critical assets.

2. What industries and facilities do you serve?

We provide services for a broad range of commercial, industrial, government, and critical infrastructure facilities, including:

  • Federal, state, and local government agencies
  • Military installations and defense facilities
  • Correctional institutions and detention centers
  • Oil and gas production, transmission, and processing facilities
  • Energy generation, utility, and renewable energy sites
  • Data centers and telecommunications infrastructure
  • Commercial and industrial campuses
  • Transportation, logistics, and critical infrastructure facilities
  • Healthcare, education, and municipal facilities

3. What services do you provide?

Our comprehensive capabilities include:

  • Perimeter Intrusion Detection Systems (PIDS)
  • Fiber optic network installation, testing, and maintenance
  • Fire alarm system installation, upgrades, and integration
  • Electronic security systems, including access control, video surveillance (CCTV), and intrusion detection
  • Structured cabling and communications infrastructure
  • Security system design, engineering, and advanced mapping
  • System integration with Video Management Systems (VMS), SCADA, and industrial control systems
  • Preventive maintenance, diagnostics, repairs, and technical support

4. What technologies and manufacturers do you support?

Our technicians are experienced in installing, configuring, and maintaining industry-leading technologies, including:

  • Senstar® Perimeter Intrusion Detection Systems
  • FlexZone® fence-mounted sensors
  • FiberPatrol® fiber optic sensing technology
  • UltraWave® microwave detection systems
  • Symphony™ Video Management System (VMS)
  • Fiber optic communication networks
  • Fire alarm and life safety systems
  • Access control and integrated security platforms
  • Video surveillance and intelligent video analytics

5. Are you licensed, bonded, and insured?

Yes. PML Infrastructure is fully licensed, bonded, and insured to perform commercial, industrial, and government projects. We maintain all required business licenses, comprehensive general liability insurance, workers' compensation coverage, and appropriate bonding capacity to support projects of varying size and complexity.

Our commitment to regulatory compliance, safety, and financial responsibility ensures every project is completed in accordance with applicable federal, state, local, and industry standards.

6. Do you provide warranty and ongoing support?

Yes. We stand behind the quality of our work by offering manufacturer-backed warranties on installed equipment along with comprehensive post-installation support. Our maintenance programs include preventive inspections, system testing, firmware updates, fiber optic testing, fire alarm inspections, troubleshooting, emergency repairs, and technical support designed to maximize system performance and operational uptime.

7. Do you work as a prime contractor or subcontractor?

Yes. PML Infrastructure successfully performs as both a prime contractor and a specialty subcontractor. We manage complete turnkey projects for government and commercial clients while also partnering with engineering firms, security integrators, electrical contractors, and general contractors to provide specialized expertise in fiber optics, fire alarm systems, electronic security, perimeter intrusion detection, and critical infrastructure projects.

8. Do you have experience in the oil and gas industry?

Yes. Our team has extensive experience supporting upstream, midstream, and downstream oil and gas operations. We install, test, and maintain fiber optic infrastructure, electronic security systems, perimeter intrusion detection systems, fire alarm systems, and communications networks that protect critical assets and support safe, reliable operations. Our technicians understand the strict safety, environmental, and operational requirements associated with energy facilities and consistently deliver solutions that meet industry standards.

9. How do we get started with a project?

Getting started is simple. Contact our team to schedule a consultation. We'll discuss your operational requirements, evaluate your facility or project scope, and develop a customized solution that aligns with your security, life safety, communications, and infrastructure objectives. Following the assessment, we'll provide a detailed proposal outlining system recommendations, project schedule, and cost estimate.